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Last Christmas Orders 2020

Germany 18th December

Berlin Area 20th December (with my personal delivery or appointment pick-up at S Frankfurter Allee)

Instagram message or Email me if you have questions! 😉

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** 19 July 2020 **

Dear Customers,
 

I'm at the moment doing very well and being safe in Berlin and I hope you are all very well too.

I'm still daily biking 10 min from home to go to my studio and working alone as usual, I am wearing mask in public and disinfecting my hands often after touching things outside my home and studio.

May I share a little update about shipping.

Shipping within Germany and EU are all back in Normal. I'll prepare and drop the parcels at the DHL storage machine which is pretty easy and safe.

Most of the Countries outside EU are also back in normal, parcels toward my frequent destinations like Japan and Hong Kong arrived safely during the last months.

For the US, I still can not use the normal German post service for small business parcel BUT there is a GOOD NEWS, I can ship small parcels to the US via a German logistic agency. The shipping fee for you remain unchanged, so please feel free to order from the US :) 

For other countries you might find some info below, or please email/ instagram DM for confirmation.
https://www.deutschepost.de/en/c/coronavirus.html#international

In the meanwhile I hope everyone could try to be responsible, wear a mask in public, continue to wash your hands often and reduce unnecessary social gatherings. Stay healthy and look forward to hear from you.

Best regards,

Jay

Herr PONG Berlin


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Dear Customers,

Thanks for your interest in purchasing my work! :)
I hope you do understand I am only one person doing everything. So I would usually arrange to go to the Post once or twice per week. 

If the selected product is in stock, I will ship the items within 1 to 5 days. If I need to freshly produce the item, it might take up to 10days for the order to be shipped. You are always welcome to write me via herrpongberlin@gmail.com or instagram direct message @herrpongberlin for stock/ shipping inquiry.

The shipping time by Deutsche Post or DHL (from my experience)
Within Germany  1 to 2 days
Within Europe  1 to 2.5 weeks
World 1 to 4 weeks

Everything would be shipped with tracking number and insurance.

Thanks a lot for reading! 

Herr PONG Berlin


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